Version 27 (modified by bernardt, 9 years ago) (diff)


Trouble Shooting Guide for dCache

dCache version Error Problem Solution
all ERROR: role "chimera" already exists When setting up the postgres database and something goes wrong using the commands described in the installation documentation. Reissuing commands such as 'createuser -U postgres --no-superuser --no-createrole --createdb --pwprompt chimera' will result in 'createuser: creation of new role failed: ERROR: role "chimera" already exists' dropdb -U postgres chimera && su postgres && dropuser chimera, afterwards you can start over creating the database and user, etc.
>1.9.12 In the log files you will find: (666) file:/usr/share/dcache/services/pool.batch: line 100: (3) java.util.concurrent.ExecutionException?: org.springframework.beans.factory.BeanCreationException?: Error creating bean with name 'lock' defined in class path resource [org/dcache/pool/classic/pool.xml]: Invocation of init method failed; nested exception is /pools/pool1/lock (Permission denied) from ac_create_$_2_3 The rights for the pool are not properly set. Changing ownership of pools to dcache user solves the problem. (chown dcache /pools/pool1/ in this case)
all, at occurrence 1.9.12 26 Apr 2011 11:40:36 (SRM-xen-ep-emi-tb-se-3) [] org.globus.common.ChainedIOException: Authentication failed [Caused by: Failure unspecified at GSS-API level [Caused by: Bad certificate (The signature of 'C=CH,O=CERN,OU=GD,CN=Test user 100' certificate does not match its issuer) Bad certificate (The signature of 'C=CH,O=CERN,OU=GD,CN=Test user 100' certificate does not match its issuer) The problem was solved by putting the issuing CA's certificates in /etc/grid-security/certificates
all, especially 1.9.5 SRMClientV2 : srmPrepareToPut: try # 0 failed with error SRMClientV2 : ; nested exception is: Tue Apr 26 14:43:40 CEST 2011: Tue Apr 26 14:43:40 CEST 2011: stopping copier going to stop.... srmcp causes a EOF exception. The actual problem can lie in a CA's certificate revocation list (crl) being out of date. check if crl of the CA that issued the user certificate is out of date. Find out the issueing CA: openssl x509 -in ~/.globus/<usercert>.pem -noout -issuer, then grep for the relevant crl on the storage element (SE). This will give you a name: something like: 1cda0759.r0 This command can then be used to check if the crl is still valid: openssl crl -in 1cda0759.r0 -noout -text
at occurence 1.9.12 11 May 2011 12:28:56 (alm) [] Auth (knownUsers) : Ssh knownUsers unavailable for request from User admin Host SshStreamEngine? : SSH_CMSG_AUTH_RSA : Key not found
all $ ssh -c blowfish -p 22223 -l admin <host> --> respond_to_rsa_challenge: server_key 768 < host_key 768 + SSH_KEY_BITS_RESERVED 128 generate new host_key and server_key and cleanup your known_hosts file, then retry after admindoor restart
all in /var/log/dCacheDomain.log: (poolCollector) [] Failed to update topology map: {uoid=<1313051194606:125>;path=[>PoolManager@local];msg=Missing routing entry for PoolManager@local}
all (SRM-sligo) [] Failed to accept connection: Failed to load credentials
all [door:GFTP-xen-ep-emi-tb-se-4-<unknown>-42733@dCacheDomain:1313399408104 GFTP-xen-ep-emi-tb-se-4-<unknown>-42733 PoolDeliverFile 0000238286A68CBA49E2A34F1BEB61DAE3F8] No route to host
all (DCap-gsi-xen-ep-emi-tb-se-4) [] Exception in secure protocol : dmg.protocols.telnet.TelnetAuthenticationException?: Host Tunnel verification failed! dmg.protocols.telnet.TelnetAuthenticationException?: Host Tunnel verification failed! at dmg.protocols.telnet.TelnetStreamEngine?.<init>(TelnetStreamEngine?.java:107) ~[cells.jar:na] at ~[cells.jar:na] at$RunEngineThread?.run(LoginManager?.java:894) ~[cells.jar:na] at dmg.cells.nucleus.CellNucleus?$ [cells.jar:na] at [na:1.6.0_26]
all on wn lcg-cp -v -U srmv2 -T srmv2 -v file://///etc/group srm:// -b

Using grid catalog type: UNKNOWN Using grid catalog : (null) VO name: Checksum type: None Destination SE type: SRMv2 [SE][Mkdir][SRM_AUTHORIZATION_FAILURE] httpg:// srm:// srm:// : Permission denied Destination SRM Request Token: (null) Source URL: file:/etc/group File size: 583 Source URL for copy: file:/etc/group Destination URL: gsi # streams: 1 <br. GSIFTP: default set up URL mode GSIFTP: dest: set up FTP mode. DCAU disabled. Streams = 1, Tcp BS = 0

0 bytes 0.00 KB/sec avg 0.00 KB/sec inst

583 bytes 1.24 KB/sec avg 1.24 KB/sec inst

Transfer took 1010 ms

[SE][PutDone?][SRM_FAILURE] httpg:// request contains no request token